Skip to content

Delivery and Returns

Mainland UK (not including the Highlands)

Delivery Timescales – 1 to 2 working days. Not guaranteed.

Delivery Service – All orders are sent on signed for services so we recommend sending to somewhere there will be someone to sign for it.

Cost – 99p for swatches only, £3.99 – £7.00 for all other parcels up to 25kg.

Highlands and Overseas

Delivery Timescales – 3 to 5 working days. Not guaranteed.

Delivery Service – All orders are sent on signed for services so we recommend sending to somewhere there will be someone to sign for it.

Cost – Individual prices to be calculated.

All couriers request a telephone number in case they have difficulty locating your address. No one will contact you for any other reason. We do not pass any of your details to anyone else.
All deliveries will require a signature by an adult over 18 years of age.

Please email us before ordering if you have any questions regarding shipping.

Returns

Unfortunately, we do not offer exchange or refund on fabrics or trimmings which have been cut to a specific measurement or order unless damaged or faulty. Please order fabric swatches before you commit to ordering. For any other items please contact us within 14 days of receipt of your items to inform us you wish to return them. You must pay for the return of the item and ensure you send back to the correct address DESIGNER FABRIC OUTLET, STANDFAST & BARRACKS, CATON ROAD, LANCASTER, LA1 3PA. Once we have received the item back we will issue a full refund. We reserve the right to refuse a refund if the item is not returned in a saleable condition or damaged.